1. Are your products authentics?
All products sold are designer and not being sold or represented as original. They are for novelty purpose only. We guarantee that it is 100% brand new, has tag attached, Serial numbers,original receipt, comes with dust bag and has brand embossed .each bag comes to you exactly as you would receive it in a boutique or department store!

2.Do you sell wholesale? 
Yes,we do sell wholesale at a great discount when you purchase over 5 items, They do not need to be the same bag or wallets,you can mix and match any color ,model or brand of your choice.contact us directly for more reasonable price.the more bags you buy ,the more discount you benefit.

3.What if the products I buy have quality issues?
Our Q&A staff checks the quality of each item before we ship them out. We guarantee the full replacement policy if the product is proved to have quality problem and unsellable.

4. What kind of payment methods do you accept?
We accept Visa and Mastercard credit card,Visa Electron, MC Maestro,Western Union ,Moneygram ,Bank Wire Transfer.

5.What are the possible reasons causing unsuccessful credit card payment?
Here are the possible reasons：
input the wrong information of the card;
The card used is not supported by the banks.；
The card used does not support online payment；
The card used is expiry, invalid or claimed for lost；
The card has no sufficient balance.

6. What if the shipment is lost or missing?
A replacement solution will be offered to you.

7.Can I order a sample to check quality?
Definitely,we recommend you to do this for both sides benefit.

8. How long until i recieve my items? and Who is your shipper?
Within 4-7 days.Our True 7 Stars Mirror Image Replica bags will be shipped via DHL,UPS or EMS Express Courier.

9. You don't have the bag I'm looking for, can you source it for me?
You name it, we got it! Unless it does not exist or never been released in our market.Please send a  picture of the bag you want to us.for avoiding slow down the speed,we did not put too much pictures in our website.

10. Do you provide Drop Shipping for Re-sellers and Wholesalers?
Yes ,surely! we would like to offer you the service.

11.How can i get more detail pictures of the bags that i would like to buy?
Contact us.tell us which bags you would like,we will surely send you the detail pictures.

12.What about custom tax or duty? Will I be charged for ordering from you?
It is not common for you to have to pay tax/duty when importing something into the country. But tax/duty is something unavoidable and unpredictable, and we do not have control over it. The customer is required to pay tax/duty for his/her shipment, if occurred.

13. I've read everything in your FAQ, and still can't find the answer to my question?
just contact us : pursefocus@hotmail.com,you'll have your question answered in less than 42 hours time, just as soon as possible.